Post-conference workshop 3: November 11th

Workshop 3: Conduct Risk - what does it mean for global financial services?

led by Rajat Baijal, Head of Enterprise Risk, CANTOR

8:30 Registration and breakfast

9:00 Introduction and evolution of conduct risk

  • What does conduct risk mean?
  • Is it a brand new concept?
  • Key Industry events which have significantly influenced the concept
  • Is it a subset of operational risk?

10:30 Morning coffee break

11:00 Why is managing conduct risk critical for a firm's Board?

  • Regulatory expectations
  • Customer impact and reputational damage
  • What does the Board need to know?
  • Good conduct risk MI

12:30 Lunch

1:30 Defining and monitoring conduct risk

  • Conduct risk appetite
  • Key Risk Indicators to monitor conduct risk
  • When to escalate?
  • How to quantify the impact?

3:00 Afternoon coffee break

3:30 Emerging trends

  • Implement a 'cohesive' approach to conduct risk management while driving efficiencies
  • How risk and compliance should work together to implement a robust framework
  • Key future trends

5:00 End of workshop

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